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- 4 Podcasts
- 178 BID Newsletters
strategic planning
Podcasts
NOW LIVE! In this episode of Banking Out Loud, host Sonia Portwood and industry veteran Curt Hecker, CEO of PCBB, unravel the essentials of strategic planning for community financial institutions (CFIs).
Banking Out Loud host Nancy Ozawa discusses relationship banking, its benefits, and strategies for success with guest Justin Armstrong, Co-CEO of UBank, and PCBB’s Northeast Regional Manager, Mike Foreman. The group delves into how prioritizing customer relationships over transactions radically transformed UBank’s approach to banking.
In this episode of Banking Out Loud, Fiserv payments experts Paul Sullivan and Justin Jackson join PCBB’s payments expert Sheila Noll to discuss the rapidly evolving faster payments landscape. Their conversation touches on the importance of strategic thinking and collaboration with partners, while also driving home the need to view faster payments as an opportunity to better serve customers and differentiate your institution.
In this episode of Banking Out Loud, we discuss the importance of putting strategy before structure when launching new products, services, and strategic initiatives with guest Ryan Canin, CEO and Co-Founder of DocFox.
A CFI’s ability to succeed long term depends heavily on its leaders, making it critical to have a robust succession plan. We provide tips on how to create an effective succession plan.
According to the latest Jack Henry survey, an increased focus on lending, faster payments, and small businesses are some of the ways in which FIs plan to adapt their services over the next two years. We highlight the key findings of this survey of banks and credit unions.
The board of directors plays a critical role in driving the development of the strategic plan and holding management accountable for its execution. We discuss four ways to maximize the value the board can bring to a CFI’s strategic planning process.
With the annual planning season on the horizon, we discuss six ways in which strong leaders guide their institutions to success. Although most will be familiar with these principles, a reminder never hurts.
Higher interest rates and the cost burden they impose are driving a cycle of deleveraging and cash conservation at many companies. Small business owners are balancing the need to offset higher interest expenses and lessened credit availability while also addressing competing demands for strategic growth. We provide tips for how CFIs can help their business customers align their capital with their strategic plans.
Top-performing financial institutions had higher expenses last year, but also higher revenues and profit, as well as more loan growth. While their frugal peers may have been better at holding down costs, the higher performers got more bang for their buck.
Today we share some of the highlights of conversations we have had with bankers on lending and their planning for 2021.
Community financial institutions are always supporting their communities. Yet, with the recent shift in public sentiment, it could be worthwhile to ensure your community alignment.
During this tumultuous time, we wanted to provide you with some initial insights into how the coronavirus may affect housing, jobs and ultimately your business customers.
Today we provide insight to customer inquiries on bank charters, ADA accommodations and the possible effects of tariffs.
Community banks do creative community involvement well. We share a few examples.
A B corporation is a business that's been certified for following best practices in balancing purpose with profit. Is this something your bank should pursue?
Many customers expect more than great products and services at competitive prices - they expect companies (including banks) to stand for something. Is your bank purpose-driven?
While 33% of baby boomer business owners plan to transfer ownership within the next 5Ys, 36% have yet to figure out how that will happen. What this means for your bank.
Community banks may want to consider women empowerment programs for a more holistic talent development approach. JPMorgan Chase is leading the way.
A 2018 ABA report on community bank CEO priorities reports only 17% of community banks currently offer insurance products. Could this be an opportunity for your bank?
Small business lending is a competitive market. We outline some of the details based on the latest Community Banking in the 21st Century report, including potential opportunities.
While cannabis is still illegal in the eyes of the federal government, legislative wheels are turning. We give you an update.
Corporate CFOs aren't that much different from small business banking customers. A new Corporate Treasury report provides some insight for community banks.
As competition heats up, keeping the attention of banking customers is critical. Bain & Co. provides a report on "customer episodes". We explain how these episodes may help.
Small businesses have been seeing business conditions improve according to a NFIB survey. How your bank can leverage these findings.
Lessons learned for community bankers from the recent natural disasters.
Data analytics offer community financial institutions an opportunity to increase customer engagement, improve profitability, and grow revenue. We take a look at some of the analytics capabilities that can deliver on this promise and give you some tips on how to build them.
Financial institution profitability does not just depend on the customer, but on your officers too. Ensuring that officer incentive plans are tied to your institution’s goals will facilitate overall performance and profitability. We give you the steps to take including designing and reviewing incentive plans, making adjustments as necessary, and using officer feedback.
Most bankers are looking to cut costs these days. We cover two big areas that can help.
Since a merger might not be the best strategy for every community bank, we provide a brief overview of the current situation and offer a few ways you can grow without it.
With technology and financial literacy outreach, several community banks are finding it easier than ever before to attract the underbanked and unbanked. We show you ways to do this.
With the new tax plan, there are changes in tax rates and deductions. Is a C corporation or Subchapter S corporation structure best for your bank now?
The results are in, and according to the Bank Director’s 2024 Risk Survey, the banking industry’s top challenges center around deposit pricing, liquidity management, and regulatory requirements. We review the survey’s findings to uncover the factors driving these challenges forward.
Mandatory retirement age restrictions for boards are declining. We explore recent trends, the reasons behind the changes, and alternative strategies.
There’s more to strategic planning than setting goals. We discuss what separates the most effective strategic plans from the rest and provide tips on how to make progress year-round.
With shifting workforce dynamics and talent shortages, developing a long-term plan for leadership transitions is critical to a CFI’s future. We discuss common succession planning barriers and how to overcome them.
With global tensions increasing and policies and regulations in flux, it’s possible that another wild card event is on the horizon. We discuss strategic planning tips to help CFIs absorb shocks and adapt quickly.
In a recent study, McKinsey assessed the strategic capabilities of 400 companies to determine why some companies outperform their peers. We review the findings and share what CFIs can learn from them.
We talked with PCBB CEO Curt Hecker to get his take on strategic priorities for 2026 and beyond. We discussed regulatory changes, talent shortages, tailoring your goals to your institution’s size, and more.
What should the composition of a board of directors, post-merger, look like? If done correctly, pitfalls can be avoided and the resulting financial institution will have a better chance of succeeding. We provide some best practices so your next merger deal won’t go down that rabbit hole.
As a growing number of baby boomers get closer to retirement, phased retirement programs are proving an attractive option for CFIs seeking to keep key employees around long enough to ensure that their replacements are ready to take on their roles.
Following two years of remote and hybrid work, executive retreats are more important than ever as a way of creating unity among leadership and identifying collective goals. But creating an effective executive retreat necessitates more than just gathering people together for a few days and requires looking at such gatherings in a whole new way.
Succession planning has been a part of community financial institutions’ strategic and contingency planning for some time. Yet, 67% of bank CEOs are baby boomers between 56 and 75, so retirements may be coming sooner than expected. Still, 37% of banks have reported they have no clear CEO replacement. We give you five tips to help with your succession planning.
According to a report from the US House Committee on Financial Services, big bank boards are still roughly 80% white and 70% male. While the banking industry is working on board diversity, it takes time to diversify boards, even if there is increasing regulatory scrutiny. Here are four strategies to help boost your board’s diversity.
With 2020 behind us and still recovering in 2021, what does 2022 look like? This is the question that bankers need to ask themselves as they move into strategic planning season. To assist you with your assessments, here are the top strategic priorities for financial institutions.
Succession planning is something that all financial institutions do. Yet, with the pandemic, leadership roles were truly put to the test. Here are three ways to effectively groom your successors and help promote a successful transfer of leadership — review the game plan, perform an external search, and empower would-be successors.
The year 2020 was a year of many changes. In 2021, many community financial institutions are finding more change — they need to change their culture to meet today’s challenges or face being left behind. We provide you with four best practices to do this, including developing a plan, obtaining buy-in, being willing to experiment, and ensuring leaders “walk the walk.”
The pandemic changed almost everything. Did it change strategic planning? Despite the upheaval of the crisis, we discovered that many financial institutions stayed the course with regard to their strategic planning. We share how they did this and what their priorities will likely be during their strategic planning for 2022.
Board leadership for financial institutions is vital. Now that the pandemic seems to be winding down, it may be a good time to address board education. Some areas to consider covering include: assessing the right post-pandemic strategy, tightening communication with management, talking about company culture, addressing new board member skills, and remembering compliance training.
Chief Diversity Officers (CDOs) are fairly new positions. Yet, with growing diversity, equity, and inclusion requirements, continuing research around increased performance with executive diversity, and the need to represent more diverse communities, some financial institutions are adding this position to their C-suite. We give you three strategies if your institution is considering a CDO position.
Research has shown that board diversity increases financial performance. Not only that but many communities are becoming more diverse. As businesses grow and diversity increases, you will want to consider increasing the diversity of your board of directors. This can be done with three actions to enhance your board’s diversity and perspective.
This year's strategic plan will require a fresh approach given the impact of the pandemic. We provide you with three considerations.
The coronavirus has affected many of us in different ways. Now is the time to show our leadership.
Since the coronavirus is officially a pandemic, it is definitely a good time to put in place special business continuity plans.
Succession is a critical topic for business longevity, and it's of increasing interest to regulators. We have seven steps that can help.
Fifty-four percent of privately held financial institutions do not conduct board evaluations at all. We explain why they are important.
We have covered succession planning best practices before. Today, we provide you with some good examples of succession planning efforts that your institution may find helpful.
Bringing board members up to speed quickly is a key task, but not always an easy one. We provide important onboarding tips for your bank to do this.
For banks that aren't ready to go public, but require liquidity, there may be several viable alternatives.
Heightened competition and rising costs, along with a dearth of acquisition opportunities, are spurring a rising number of financial institutions to embrace mergers of equals.
We talk with PCBB CEO Curt Hecker to get his take on strategic priorities for 2025 and beyond. We discuss fintech partnerships, risk management, leadership qualities, and more.
Every economic downturn creates both pain and opportunities. Rather than scaling back or doing nothing, CFIs should consider adopting strategies that will position them for growth when the economy inevitably recovers. We discuss five places to invest during a downturn that can provide you with good return on investment
Community banks are making a difference in their communities all year long. We share some of their stories of outreach today for Community Banking Month.
For Community Banking Month, we continue our coverage of some of the community outreach being done by community banks nationwide. Thank you, community bankers everywhere!
We round out Community Banking Month with some impressive community outreach projects. We are truly inspired by all community banks and their positive impact throughout the year.
Community banks are saving the day in many ways throughout their communities. The traumatic effects of the pandemic have made this especially important. Today, we share stories of food bank and meal delivery outreach efforts by banks in Maryland, Washington, Nebraska, California, Iowa, and Michigan. We celebrate them along with all other community bankers during Community Banking Month.
Community banks are saving the day again in many ways throughout their communities. The lingering effects of the pandemic have made this especially important. Today, we highlight stories of minority outreach and assistance through internships, financial literacy, and scholarships by banks in Virginia, Utah, California and Guam, Nevada, Colorado, and Texas. We celebrate them along with all other community bankers during Community Banking Month.
Community banks keep saving the day, so we highlight the outreach efforts after record-breaking wildfires last year and the continuing efforts to help children in need. These community banks are serving their communities well in Oregon, California, Florida, Minnesota, and Colorado. We honor these banks, along with every other community bank that keeps saving the day in their communities.
Community banks continue saving the day, as we showcase various acts of kindness, including adopting a family, fundraising for cancer research, supporting addiction recovery, helping local businesses and schools, and more. These banks assist communities in Michigan, Minnesota, New Mexico, California, Georgia, Kentucky, and Indiana. Not only do we appreciate these banks, but all other community banks for their hard work throughout the year! Thank you!
It is no surprise that community bankers are making a tremendous impact in their communities. So, today, we proudly highlight some of the efforts made during this month of Community Banking Month. We share stories of disaster aid, acts of kindness, and food drives from various institutions.
Community bankers help their communities every day in many ways. In article two in the Community Banking Month series, we continue to highlight some of the ways that community financial institutions are making an impact by supporting financial literacy and other educational endeavors.
Community financial institutions affect their communities in many ways, one of which is donations. They donate their time and funds to help with programs, recognize important contributions within the community, and sustain businesses.
During Community Banking Month, we have shared many stories of community outreach by our BID readers. From disaster recovery to financial literacy to grants and donations, community bankers make a big impact every day. With today’s last issue, we showcase their efforts in fighting homelessness and helping children.
Continued investment in innovation is crucial for CFIs to remain competitive in this uncertain market, but it must be strategic. We outline three steps to ensure new initiatives not only meet the needs of the institution but also deliver tangible benefits that fit with the overall strategy of the organization.
A successful transformation for any organization necessitates more than deciding that change is needed. CFIs should carefully think through long-term goals, make sure leadership has a shared vision, and allocate appropriate resources before setting out to make meaningful change within their institutions.
The extra data collected for CECL has been found to not only be useful for CECL calculations but also for strategic planning. We explain how.
Is fintech assistance on the way for community banks? It appears so.
The Financial Stability Oversight Council (FSOC) recently released its report on climate-related financial risk. It details how the council, including regulators, will be assessing these risks, which have become more integral with many of the activities of the financial institutions that they supervise. Here is an update on the progress of climate-related risk regulations, along with three ways community financial institutions can prepare.
Our readers asked us about compliance management systems, AI to improve customer experience, and re-evaluating strategic initiatives. Today, we provide our insight.
In the past, bank mergers moved at a snail's pace through regulatory approval processes. These days the process is almost 20% faster. Is this a good thing?
The FDIC recently announced multiple initiatives to help streamline and clarify the application process for de novo institutions. We give you the skinny.
There was an almost unprecedented year of regulatory changes. We give you the highlights.
Community banks may be more inclined than their larger counterparts to use cloud computing services. But, it may be difficult to know where to start.
Since 2000, hundreds of community banks have converted to state charters. What are the pros and cons?
While talk of a pending recession is nothing new, we highlight some things for consideration in preparation.
There has been discussion around the countercyclical capital buffer tool. Would it affect community banks though?
With the economic expansion in its 11th year, we thought we would revisit how far we have come since the start of this cycle.
The FDIC is establishing an office of innovation that would help banks better partner with fintech firms. We provide you with the early details and how it could affect the current fintech landscape.
Every banker knows that a good business continuity plan is needed. But, when a power outage or worse happens, that is when you truly realize how prepared you are. We offer some guidance.
While having a solid risk assessment plan for third party vendors is nothing new to bankers, what do you do if your vendor is acquired?
Third-party relationships are becoming even more important in an increasingly consolidating industry. We offer a few suggestions on how to manage third-party risk.
FDIC reports Q3 2017 was a good quarter for net income growth. Yet challenges are ahead for improving performance.
Community banks may want to fund mergers, acquisitions, and other expansions in 2018. Some ways to raise capital from institutional investors.
A bank's reputation is an important intangible asset. Tips on how to keep your bank's reputation pristine.
It is no secret that bank branches have been closing lately. M&A, rapid digital adoption, and continuing remote work options are a few notable reasons. Yet, as the Kansas City Fed noted in a June 2021 article, “community banks remain crucial financial services providers and are the predominant providers of banking services in rural communities across the country.” We provide important questions to consider as you review your branch strategy.
In the current low-rate environment, almost one in five community financial institutions plan to add new lines of business to boost earnings, alongside leveraging their existing business. Here we look at six potential revenue streams that CFIs may want to explore.
CFIs can grow loans, deposits and non-interest income through partnerships with neobanks. It's a potentially smart partnership, but one that CFIs should consider carefully before cementing. We give you some ideas to consider before deciding to partner with a neobank and how to increase the chances that this new relationship will thrive.
Cash usage is not dead and ATM drive-by convenience is growing. Stand-alone ATMs provide benefits for community financial institutions, while satisfying the self-service needs of their customers. As you assess your ATM strategy, consider these benefits: brand and branch enhancement, cost reductions, and a consolidation alternative.
CFIs can lower their exposure while boosting their profitability by pricing commercial loans commensurate with the borrower’s risk. We delve into the details of a risk-based pricing model.
After two years of post-pandemic recovery in the CRE market, there are signs of a cooling off, driven by rising rates and fears of a recession. This leaves leading financial institutions with high CRE concentrations exposed and subject to greater scrutiny by regulators. We provide four strategies to manage CRE in this current market uncertainty.
There are many challenges ahead. Yet, when it comes to the top ones, banks are in agreement. We address the top three to start you on the right course in 2019.
With 53 announced bank deals this year through April 2021, bank M&A has started off strong out of the gate. Will that trend continue? To help answer that question, we examine the current surge, the industry outlook, how deal value ratios are improving, and how liquidity management will affect merger valuations.
Community banks and credit unions may not always see eye-to-eye on a variety of issues. But, they are more willing to work together on mergers and acquisitions these days. We lay out the reasons why community banks are selling, how deals are increasing, the community bank benefits, and why branch sales could be a win-win.
M&A deals dropped 56% last year. So, how do things look in 2021 for bank M&A? We provide highlights from the Bank Director’s 2021 M&A Survey to give you the answer and cover: who’s in the market, the status of technology acquisitions, expectations for a recovery, and thoughts on deal opportunities.
The pandemic has caused the number of bank M&A deals to plunge by almost two-thirds and the deal value ratios to plummet. What should community banks know about M&A today and into the future?
The economic downturn has been tough for financial institutions, but mergers are occurring during the pandemic. We explore a few recent mergers that provided new opportunities for both parties.
Even with the latest canceled M&A deals, the urge to merge still may be there. We lay out the current M&A landscape.
While the slower pace of M&A deals in Q4 2019 may be an omen for what is to come in 2020, the urge to merge remains strong. Is M&A still worthwhile?
Do you know how to deal with an unsolicited offer? We provide tips to help.
Some banks have been busy prioritizing M&A. We give you the M&A highlights for the year.
As community banks find themselves deliberating M&A, some banks have found other workable and interesting alternatives.
Your bank may not be thinking M&A is in your near future. Yet it could be worthwhile to have a plan just in case. What to include in your planning.
Online searches often send people to fintechs and digital-only platforms. What can your institution do about this?
The younger millennials and Gen Z already outnumber the baby boomers, and by 2014 already controlled more than $2T in assets. We outline some creative ways community bankers can bring them in as customers.
Charitable connections not only help your bank's community, but also boost your brand and the commitment of your employees. How to proactively plan your charitable connections.
ICBA's 2018 State of Community Banking Survey finds 66% of community bankers have growth as their top business goal for 2018. We provide the survey's highlights.
Digital banking and the PPP were two key drivers in bringing CFIs and fintechs together during the pandemic. This shift in the fintech-financial institution dynamic will likely continue post-pandemic as CFIs look for ways to continue engaging their customers. We explore what fintechs are looking for and the steps CFIs should take for a successful partnership with a fintech.
We provide the findings and our insights from a new report on the economic recovery for commercial banks, to help with your strategic planning.
Fallout from the coronavirus has many financial institutions gearing up for divestments, according to a recent survey. Is divestment an option for your institution?
All bankers know the importance of a business continuity plan. Yet, digital disruptions may not be as robustly captured as other disruptions, such as fires or floods. We provide you with a brief reminder of the steps to review to help you shore up your plan along with ways to prepare and launch critical communication with your customers.
We reviewed bank surveys from Ovum and Promontory Interfinancial, and provide you with the highlights to consider during your strategic planning.
Underappreciated or undiscovered industry or customer niches can be areas of expansion for CFIs. Here are two banks that are hoping to grow by responding and catering to the specific business needs in their own communities.
CFIs' relationships with their core providers tend to last for decades, if only because a change is such a hassle. If you do need to make a core conversion, however, here’s how to do it with the least possible pain.
Partnerships between CFIs and fintechs are an increasingly important part of any CFI’s business model. However popular, it’s not a given that fintech-directed private equity is a good fit for every CFI. We provide you with some things to consider before you decide to invest.
Key ingredients make a top-performing CFI. We share a number of them, from finding lucrative lending niches and additional sources of income, to maintaining a lean outfit and nurturing your most valuable asset: your talent.
All community financial institutions support their communities. But, wouldn’t it be nice to multiply those efforts? To do this, you don’t need to work harder. You can leverage the work you are already doing. Here are four ways you can facilitate greater outcomes for those nonprofits you support.
Strategic planning is starting and your institution will likely be discussing various technology initiatives. Wouldn’t it be helpful to know in which areas other financial institutions were investing? We give you the highlights of a recent survey on the spending priorities for financial institutions to guide you for next year’s plan.
The industry is awash in cash, but not all deposits are created equally. Now is a good time to review and finetune your core deposit strategy. Ways to do this include: capturing customer relationships, revisiting your offerings, and restructuring fees so that you can position your institution for the future.
The recovery is not happening as quickly as anticipated. Which financial institutions are likely to cut jobs as economic pressure continues?
We explore the findings from a recent survey on the role of core providers in the technological strategies of financial institutions these days.
The pandemic has prompted CFOs to rethink how to manage their responsibilities using automation. We give you some insights from a recent report.
Today we bring you questions from our readers on buying back stock, branch modification considerations, and diversity.
Having the right approaches in place can increase the strategic importance of independence for all your stakeholders. We have some key strategies to start.
Developing and refining a successful technology strategy is important, but challenging. We give you some guidance.
Private equity firms are loaded up with investment capital in search of deals. Could this be an opportunity for your institution?
Today, we look back at the major events in 2019, while looking ahead at the economic landscape for 2020.
Sub-brands can be successful, and some community banks are starting to use them. Would sub-brands work for your institution?
Sometimes even the best boards get out of balance, with one or two voices dominating. We give you ways to prevent and remedy this situation.
As AI becomes increasingly prevalent, community bankers may want to take the time to include an AI strategy in overall strategic goals. We provide some direction.
Conventional wisdom is that having directors with a financial interest in the bank can be beneficial. We examine the pros and cons.
According to the Harvard Business Review, working long hours not only hurts creativity, but it often leads employees to work less productively. We provide ways to avoid this.
Community banks may want to consider relying on nonprofits to help boost the training and hiring of employees from low or moderate income (LMI) communities. We explain how.
Board meeting structure is often a given. But, maybe it is time to review it for the best ROI.
We calculate the cost of board meetings to help bankers understand if you could be getting more bang for your meeting bucks.
If your bank is courting Gen Z college grads, we have some tips about their preferences that may help you.
We highlight the work community bankers are doing to fight hunger and restore communities after devastating fires. We applaud these banks along with all community bankers who continue to go the extra mile day after day.
When it comes to work, it turns out that giving people more freedom can foster greater productivity and creativity among employees. We review some options for community banks.
As we round off our coverage of Community Banking Month, one thing we know for sure is that community banks are having a huge impact on their local cities and towns.
Community banks almost universally enjoy seeing new banks open because it points to a thriving industry. On that front, de novo activity is gaining some momentum.
Community banks are highly involved in their communities all year long. We honor some of them today for Community Banking Month.
Taxpayers are now filing their first returns under the new tax law, and companies are realizing how it affects their taxes and their business. We provide a comparison of the two types of incorporations.
Having quality employees who are invested in the success of your business is crucial for community banks. Attracting the right employees is not enough, though.
When you pay homage to someone, you are giving them a special honor or respect in a public way. We continue our homage to community bankers today.
In an effort to get an ongoing pulse on the nation's community banks, the CSBS is creating a sentiment index. We tell you what this will measure and how it can be used.
There are good reasons for many written and unwritten business rules bankers follow. The hitch comes when we follow those rules blindly, without examination. We examine "best practices" more closely.
Only 16% of all bank boards of directors include a director who is age 40 or younger. We explain why the right age mix is important for a bank's performance.
Tech budgets for banks are increasing, as fast-paced developments continue. Compare your budget and tech strategy to that of your peers.
According to the Economist, one of the top investment categories for global bankers is all things digital, to meet the evolving demands of customers. What community banks can learn from these bankers.
The amount of student loan debt in the US has tripled over the past 10Ys. We show you how to both help your employees with their debt and attract strong talent.
As you reward your employees, time off may be a good incentive. See how community banks are doing this.
With a new CA law going into effect, you may want to boost the proportion of women on your board, even if your bank isn't in CA. We provide you with some things to consider.
While subordinated debt may not be right for some community banks, others may want to consider it. We provide some helpful information to consider.
CEOs have huge demands on their time. A new HBR survey provides some insightful tips for bank executives to help solve the ongoing challenge of effective time management.
As bank technology ages, many community bankers are faced with a decision: what should you do about your core? We have some options for you.
Banks are being forced to consider how long is too long for a board member. The average board member age is currently 63.6 years. We shed some light on this topic.
The odds have soared for community banks seeking capital from investors. We give you the lay of the land.
Seventy percent of bankers say their legacy systems cannot adapt quickly enough when customers want the latest functionality. We cover some options.
Workplace changes are making telecommuting more prevalent. Would telecommuting work for your bank?
Although there is no one-size-fits-all answer, for some banks, in-store branches may be the right solution. We provide the pros and cons.
According to JD Power, 75% of US retail bank customers polled say they are interested in receiving financial advice from their bank. However, just 28% are currently receiving any. Insights from this study to consider with your customers.
For the third week of Community Banking Month, we want to focus on community banks' good works with a little different approach - specifically looking at financial education outreach.
To end our celebration of Community Banking Month, we bring together a mix of outreach stories.
There are useful lessons that can be learned from Amazon, even for community banks. We lay them out for you.
One Northeast bank CEO went on a "listening tour". Find out what he heard and how it could help your bank.
Central banks are deciding to get into the big data game. Learn how they use it and why it may be time for your bank too.
Most organizations still do not realize the true scope of digitization. Insights from the latest research could help your bank.
Keeping competitive with benefits packages is an important focus for community banks, as wooing top talent can be particularly challenging. See how the new tax law is allowing many banks to beef up their benefits.
Banks of all stripes are hiring students and recent graduates as interns. How to start your own intern program to attract young talent.
Community banks make an impact in their communities all year long. We honor some of them today for Community Banking Month.
For the second week of Community Banking Month, we want to continue to recognize some of the distinctive and special ways community banks are supporting their local populations.
We recently surveyed community bank CFOs to uncover their strategic focus for 2018. Find out how your goals for 2018 compare with those of your peers.
Budgeting can be challenging and is often done in silos. Looking at ways to help with cost savings, flexibility and accuracy.