Items include
- 2 Podcasts
- 17 BID Newsletters
human resources
Podcasts
Archie Kelley, Managing Principal of SalesPhysics and creator of The Value Equation, joins us to discuss his sales technique aimed at creating a pathway to extraordinary sales results. Archie explains how value is at the core of successful selling, and provides three tips to boost success and three mistakes to avoid.
Host Sonia Portwood sits down with executive coach and leadership consultant Dr. Susan Bernstein, to discuss managing – and even harnessing – anxiety and stress in order to confidently navigate today’s ever-changing (banking) landscape.
As businesses and regulators alike are reviewing and questioning the way that executive compensation is determined, is it time for CFIs to follow suit?
CFIs are navigating rising costs and fierce competition to source talent. Based on American Banker’s 2025 “Best Banks to Work For,” we share 5 ways CFIs attract, retain, and empower top talent.
Employees may be leery of AI overall, but when organizations use it to support performance reviews, the response has been far more positive. Many are seeing higher satisfaction and stronger performance as a result.
Reverse mentorships help senior employees acclimate to emerging technologies, changing cultural values, and younger employee and customer preferences. Meanwhile, younger employees learn valuable skills and insights from experienced staff. It’s a win-win.
Employees increasingly suffer from “time poverty” — having inadequate time to tackle professional and personal responsibilities while still preserving some downtime. We discuss the impact on your CFI and staff and what to do.
How can CFIs strengthen their recruitment and retention strategies to attract and keep top talent? We discuss findings from Bank Director’s 2025 Compensation & Talent Survey and highlight current talent acquisition trends.
Burnout is on the rise and can have a high cost for businesses and employees alike — from higher turnover and lower morale to lower productivity and a tangible impact on an organization’s bottom line.
As financial institutions struggle with talent gaps within key areas of their organizations, a strategic and comprehensive approach to hiring and training is more important than ever.
Many businesses, including CFIs, use recruiters to help find potential hires. We discuss common preconceived notions about working with recruiters and how to work with them to bridge the talent gap.
Statistics show employees are increasingly struggling with mental health issues, leading to leaves of absence. We share how employers can help, including the enhancement of workplace wellness programs.
It’s challenging to find new employees in today’s job market. We delve into creative strategies you can use to hire the right talent and increase retention rates.
Following tradition, we're taking a look back at your favorite articles from this year as we BID adieu to 2024. This management-based article from May ranked third in readership this year. Gone are the days when everyone’s career aspiration included becoming a manager. As more and more people decide they do not want the workload or burden of management positions, organizations need to rethink their approach to promoting people to management positions and training them for such responsibilities.
If you’re putting energy into DEI projects, it’s important to know if your efforts are creating results. Here’s what you should measure and how.
Work friction is a common source of frustration for both employees and customers. We explain the cost of work friction, where to look for it, and how to remove it.
Gone are the days when everyone’s career aspiration included becoming a manager. As more and more people decide they do not want the workload or burden of management positions, organizations need to rethink their approach to promoting people to management positions and training them for such responsibilities.
Every April, we celebrate Community Banking Month through a series of BID articles that showcase the efforts of local banks to serve their communities, support their staff, and enrich the customer experience. Some community banks have responded by beginning or increasing their efforts to support well-being and development of both their employees and their community.
When used correctly, retention bonuses can be an effective tool to help financial institutions hold on to key employees who may be looking to leave — at least long enough to find replacements. But retention bonuses are not without their flaws, so their use should be intentional and methodical. We discuss a few use cases of retention bonuses and their effectiveness.