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EVP, Chief Solutions Officer
Virginia Robbins has over 40 years of experience in product development, technology, and operational excellence for financial institutions. At PCBB, Virginia leads the implementation of execution of t...
Podcasts
Sep 16, 2025
NOW LIVE! In this episode of Banking Out Loud, host Sonia Portwood and industry veteran Curt Hecker, CEO of PCBB, unravel the essentials of strategic planning for community financial institutions (CFIs).
Jan 23, 2025
Banking Out Loud host Nancy Ozawa discusses relationship banking, its benefits, and strategies for success with guest Justin Armstrong, Co-CEO of UBank, and PCBB’s Northeast Regional Manager, Mike Foreman. The group delves into how prioritizing customer relationships over transactions radically transformed UBank’s approach to banking.
BID Newsletters
Sep 16, 2025
We talked with PCBB CEO Curt Hecker to get his take on strategic priorities for 2026 and beyond. We discussed regulatory changes, talent shortages, tailoring your goals to your institution’s size, and more.
Oct 9, 2024
We talk with PCBB CEO Curt Hecker to get his take on strategic priorities for 2025 and beyond. We discuss fintech partnerships, risk management, leadership qualities, and more.
Aug 15, 2024
There’s more to strategic planning than setting goals. We discuss what separates the most effective strategic plans from the rest and provide tips on how to make progress year-round.
Jul 15, 2025
With global tensions increasing and policies and regulations in flux, it’s possible that another wild card event is on the horizon. We discuss strategic planning tips to help CFIs absorb shocks and adapt quickly.
Sep 30, 2025
Comprehensive “super apps” that manage messaging, financial services, payments, and other tools are targeting small businesses. We detail what these apps can do and how you can compete.
Aug 12, 2025
In a recent study, McKinsey assessed the strategic capabilities of 400 companies to determine why some companies outperform their peers. We review the findings and share what CFIs can learn from them.
Aug 4, 2025
Recent enforcements highlight the cost of underfunding compliance. CFIs can stay ahead by embracing better compliance and AI solutions to bolster and streamline security.
Jul 17, 2025
A deep dive into three major factors that contributed to a smaller-than-expected capital decline in the 2025 stress test, and their broader implications for CFIs.
Jun 9, 2025
In the current economic climate, CFIs are prioritizing efficiency. One area to consider is the vendor management program, specifically looking at standardizing processes, integrating systems, and automating workflows.
Apr 1, 2025
With over 1K participating institutions, CFIs can use FedNow instant payments to enhance liquidity, reduce costs, and compete effectively in the evolving payments landscape.
Feb 26, 2025
CFIs continue to face new and emerging risks, making the role of the CRO more important than ever. We outline critical skills for an effective CRO.
Oct 8, 2024
Just as leaves turn colors each fall, the economy is changing, too. We highlight key indicators such as rate cuts and spending trends to understand what this fall has in store.
Aug 5, 2024
Discover how Enterprise Risk Management (ERM) can transform your CFI by holistically addressing risks and uncovering opportunities. Learn essential ERM framework components, risk assessment tips, and strategies for effective implementation.
May 21, 2024
A CFI’s ability to succeed long term depends heavily on its leaders, making it critical to have a robust succession plan. We provide tips on how to create an effective succession plan.
May 15, 2024
To perform its essential oversight role, a board of directors should bring together the competencies and qualities necessary to help guide an organization toward success. We discuss some essential skills and attributes for a CFI’s board.
Sep 24, 2025
Heightened competition and rising costs, along with a dearth of acquisition opportunities, are spurring a rising number of financial institutions to embrace mergers of equals.
May 13, 2025
With shifting workforce dynamics and talent shortages, developing a long-term plan for leadership transitions is critical to a CFI’s future. We discuss common succession planning barriers and how to overcome them.