Results include
- 1 People
- 2 Podcasts
- 17 BID Newsletters
People
EVP, Chief Solutions Officer
Virginia Robbins has over 40 years of experience in product development, technology, and operational excellence for financial institutions. At PCBB, Virginia leads the implementation of execution of t...
Podcasts
Jan 23, 2025
Banking Out Loud host Nancy Ozawa discusses relationship banking, its benefits, and strategies for success with guest Justin Armstrong, Co-CEO of UBank, and PCBB’s Northeast Regional Manager, Mike Foreman. The group delves into how prioritizing customer relationships over transactions radically transformed UBank’s approach to banking.
Mar 28, 2024
In this episode of Banking Out Loud, Fiserv payments experts Paul Sullivan and Justin Jackson join PCBB’s payments expert Sheila Noll to discuss the rapidly evolving faster payments landscape. Their conversation touches on the importance of strategic thinking and collaboration with partners, while also driving home the need to view faster payments as an opportunity to better serve customers and differentiate your institution.
Oct 9, 2024
We talk with PCBB CEO Curt Hecker to get his take on strategic priorities for 2025 and beyond. We discuss fintech partnerships, risk management, leadership qualities, and more.
Aug 15, 2024
There’s more to strategic planning than setting goals. We discuss what separates the most effective strategic plans from the rest and provide tips on how to make progress year-round.
Sep 27, 2023
The board of directors plays a critical role in driving the development of the strategic plan and holding management accountable for its execution. We discuss four ways to maximize the value the board can bring to a CFI’s strategic planning process.
Jun 9, 2025
In the current economic climate, CFIs are prioritizing efficiency. One area to consider is the vendor management program, specifically looking at standardizing processes, integrating systems, and automating workflows.
Apr 1, 2025
With over 1K participating institutions, CFIs can use FedNow instant payments to enhance liquidity, reduce costs, and compete effectively in the evolving payments landscape.
Feb 26, 2025
CFIs continue to face new and emerging risks, making the role of the CRO more important than ever. We outline critical skills for an effective CRO.
Oct 8, 2024
Just as leaves turn colors each fall, the economy is changing, too. We highlight key indicators such as rate cuts and spending trends to understand what this fall has in store.
Aug 5, 2024
Discover how Enterprise Risk Management (ERM) can transform your CFI by holistically addressing risks and uncovering opportunities. Learn essential ERM framework components, risk assessment tips, and strategies for effective implementation.
May 21, 2024
A CFI’s ability to succeed long term depends heavily on its leaders, making it critical to have a robust succession plan. We provide tips on how to create an effective succession plan.
May 15, 2024
To perform its essential oversight role, a board of directors should bring together the competencies and qualities necessary to help guide an organization toward success. We discuss some essential skills and attributes for a CFI’s board.
Oct 12, 2023
According to the latest Jack Henry survey, an increased focus on lending, faster payments, and small businesses are some of the ways in which FIs plan to adapt their services over the next two years. We highlight the key findings of this survey of banks and credit unions.
May 13, 2025
With shifting workforce dynamics and talent shortages, developing a long-term plan for leadership transitions is critical to a CFI’s future. We discuss common succession planning barriers and how to overcome them.
May 29, 2024
Mandatory retirement age restrictions for boards are declining. We explore recent trends, the reasons behind the changes, and alternative strategies.
May 1, 2024
The results are in, and according to the Bank Director’s 2024 Risk Survey, the banking industry’s top challenges center around deposit pricing, liquidity management, and regulatory requirements. We review the survey’s findings to uncover the factors driving these challenges forward.
Mar 5, 2024
Higher interest rates and the cost burden they impose are driving a cycle of deleveraging and cash conservation at many companies. Small business owners are balancing the need to offset higher interest expenses and lessened credit availability while also addressing competing demands for strategic growth. We provide tips for how CFIs can help their business customers align their capital with their strategic plans.
Feb 8, 2024
Every economic downturn creates both pain and opportunities. Rather than scaling back or doing nothing, CFIs should consider adopting strategies that will position them for growth when the economy inevitably recovers. We discuss five places to invest during a downturn that can provide you with good return on investment
Nov 13, 2023
Continued investment in innovation is crucial for CFIs to remain competitive in this uncertain market, but it must be strategic. We outline three steps to ensure new initiatives not only meet the needs of the institution but also deliver tangible benefits that fit with the overall strategy of the organization.