People
Senior Vice President
Erin Guthman has over 16 years of experience specializing in risk management and bank accounting. Erin works with community financial institutions to understand credit loss measurement, improve loan p...
Webpages
Jun 12, 2026
Executives from CNB Bank, Belmont Bank & Trust, and First Federal Bank of Florida discuss challenges and lessons learned on improving customer profitability.
Jun 13, 2026
On-demand webinars covering a range of banking industry topics such as international payment, CECL, loan hedging, C&I, and customer profitability.
Jun 13, 2026
PCBB's advisory services for community financial institutions include customer profitability analysis, CECL compliance, & credit stress testing with expert guidance.
Jun 8, 2026
Get a 360-degree view of customer profitability through profitability analysis & modeling with experienced advisors, tailored for community financial institutions.
Jun 13, 2026
We help community financial institutions maximize revenue, increase efficiency, and manage risk through a robust suite of competitive banking services such as Cash Management, Lending Solutions, Loan Hedging, International Banking, and Advisory Services (
Jun 10, 2026
From settlement and payments to lending and advisory services, PCBB offers the tools community financial institutions need to operate efficiently and profitably.
Jun 9, 2026
Compare Basic, Deluxe, & Pro tiers of PCBB's Profitability FIT platform to find the right loan & deposit pricing to match the customer relationship and drive your community financial institution's profitability.
Jun 8, 2026
We offer a profitability analysis platform with loan and deposit pricing, and expertise provided by our advisors to help you make more informed decisions.
Jun 7, 2026
PCBB supports de novo banks from formation through launch with escrow accounts, operational accounts, line of credit & international banking services.
Whitepapers
Mar 1, 2022
Effective customer profitability analysis — covering both current profitability and lifetime value — lets you target profitable customers, cross-sell effectively to existing ones, and migrate customers to more profitable products.
Webinars
Jan 27, 2021
Virtual roundtable led by PCBB's profitability expert, Janet Leung, to discuss proven and peer-tested strategies to improve profitability. The event showcased a panel of community financial institution executives that have championed customer profitability.
Aug 28, 2024
The ever-increasing amount of data CFIs collect offers huge opportunities — along with sizable challenges. We look at how institutions can efficiently utilize this information to make smart business decisions and achieve positive results for all stakeholders.
May 27, 2026
NIM is recovering, but the underlying deposit mix is fragile. CFIs that proactively rebuild their core deposit base will protect their margins and relationships.
Aug 29, 2024
Cross-selling isn’t a new tactic, but as competition from non-banks grows, it has become increasingly important. Thoughtfully approaching the way your organization uses cross-selling tactics can boost both revenue and customer satisfaction.