Increasing Customer Loyalty
A new Banking Out Loud episode has dropped and brings listeners advice on the best ways to increase customer loyalty, including the top 3 tips and key mistakes to avoid according to the experts at Customer Communication Group. A must hear episode for those focused on keeping customers happy and loyal.
Best Bank to Work For
PCBB ranked in the Best Bank to Work For by American Banker, a leading financial services industry publication. The ranking considers 100’s of banks and credit unions selecting only the best.
Using Fiserv’s Foreign Exchange or Check Deposit Solutions?
PCBB has partnered with Fiserv to offer our International Services through their FX and check deposit platforms. Fiserv customers can process international wire transfers through the Payments Exchange: Foreign Exchange. Customers can also digitally process Canadian checks with our check image service, through the Fiserv Clearing Network.Learn More About This Partnership
Attract and retain customers doing business abroad — and generate additional fee income. Our International Solutions deliver fast and secure.
A loan hedging solution with simple logistics and mechanics — including no derivative accounting or ISDA documents.
CECL FIT, a cloud solution, provides a flexible, compliant solution with a reasonable and supportable forecast and full transparency.
PCBB is Awarded Best Bank to Work For
“We are honored and humbled to be part of the ‘Best Banks to Work For’ list. Our goal is to create strong connections amongst our employees so that each person truly knows how valued they are in their efforts to support their teams and our customers every day.”
— Steve Brown, CEO, PCBBRead Article
Economic forecasts for 2023 include a soft landing, stagflation, and recession. No matter which proves to be accurate, CFIs should prepare for the worst by assessing and taking steps to effectively manage risk.
The regulatory environment for banking M&A is evolving. Regulatory agencies are assessing the current competitive environment with an eye toward improving measures of competitiveness. While much remains uncertain, the recent merger of U.S. Bank and Union Bank offers some insights that may benefit banking institutions.
Job seekers have the advantage across most industries, including the financial industry. By increasing employee engagement and creating a people-first culture, CFIs have an opportunity to keep high performers and stand out from the competition. We explain what employee engagement means and how you can practice it.
Featured Industry Insights
You’ve selected your methods, but can you defend them to regulators? Whether your loan structures are standardized or complex, selecting the right methodology is not a simple task, and being confident in your selection is a must.
We track the latest bank merger and acquisition information, so you can stay informed and respond appropriately in your own market.
White Paper: SWIFT gpi: Faster International Payments
Cross-border payments are changing and business owners expect to transfer money quickly. SWIFT gpi allows community financial institutions to meet their customers’ needs and generate additional fee income for their institution.