loyalty programs

It's always a good time to focus on keeping your customers happy and loyal. In this episode of Banking Out Loud, we discuss ways to increase customer loyalty and offer 3 tips to get started and also key mistakes to avoid.

It is not always easy to satisfy your digital customers. One survey shows that 61% of banking customers said they would switch banks if they were dissatisfied with the mobile banking experience. Yet, there are two key strategies that community financial institutions can deploy without breaking the bank with cutting-edge technology, branch digital advocates and digital loyalty programs.