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Jun 22, 2023
People are increasingly relying on digital payments in their daily lives, a reality that has not gone unnoticed by the world’s central banks, which are scrambling to develop their own digital currencies. While CBDCs remain a nascent currency, the one thing that is clear is that their development is inevitable. We provide a sample of recent global efforts.
Jan 18, 2023
While many daily tasks are beginning to resemble pre-Covid life, some habits picked up during the pandemic are likely to continue, including the use and expectations of contactless digital payments. We explore how to embrace this perpetual payment trend as it continues into 2023.
May 19, 2022
Anti-money laundering practices have been under more scrutiny as the pandemic ushered in more digital payments and cryptocurrency activity. Now, with the invasion of Ukraine, anti-money laundering measures and OFAC compliance tops regulators’ lists. Here are important risks to look out for and reminders on how to continue strengthening your practices to mitigate these risks.
Apr 2, 2024
The right payment platform can create substantial opportunities for a CFI — and a CFI can use what it learns from finding the right payment platform to help business clients do the same. We discuss the factors a CFI should consider when selecting a payments platform.
Jan 23, 2024
A new study from Capgemini shows that business customers are increasingly in need of help with cash management. We discuss the biggest cash flow challenges for businesses and what solutions CFIs can offer those customers.
Dec 26, 2023
This week, we will revisit the top BIDs of the year as we say goodbye to 2023. Our first stop down memory lane brings us to this article from Feb 15: Americans are using cash less frequently and making payments more often by credit card or through payment apps. CFIs will need to provide both advanced digital capabilities and a willingness to handle cash banking as well.
Dec 18, 2023
The need for speed has become a central goal for cross-border payments. Smaller businesses stand to benefit from improvements. We discuss how cross-border payments can be used to encourage customer loyalty.
Oct 30, 2023
Checking accounts are long beyond their heyday, but that doesn’t mean that they don’t still hold value for CFIs. We review the decline of the physical check and the staying power of checking accounts — and how to keep them relevant to small and medium-sized business customers.
Jul 13, 2023
Taking steps to make your CFI more user-friendly for persons with disabilities can also translate to greater customer satisfaction. With heightened ADA rules pending, auditing your ADA friendliness is a smart thing to do.
Jun 26, 2023
CFIs have a treasure trove of customer data, including payment data. By analyzing such information, you can more effectively offer personalized marketing messages that customers have come to expect. We explore how you can better leverage your customers’ payment data.
May 23, 2023
Thousands of tech workers have been laid off, creating a much bigger pool of available talent. Trouble at neobanks and fintechs can present acquisition or partnership opportunities, as well as laid-off tech workers. CFIs can leverage these trends by scouting newly available workers and exploring acquisitions to alleviate staffing challenges and broaden their customer base.
Mar 14, 2023
The tactics that cybercriminals use are ever-changing. Keeping your customers and your institution protected against cyber fraud requires staying on top of the latest trends and making sure everyone knows what to look out for.
Feb 15, 2023
Americans are using cash less frequently and making payments more often by credit card or through payment apps. Yet, many CFI customers still like having cash as an option. To compete with fintechs in a future where less cash changes hands, CFIs will need to provide both advanced digital capabilities and a willingness to handle cash banking as well.
Jan 12, 2023
Fueled by innovation, emerging technologies, and customers’ changing expectations, the payments space is evolving at a rapid pace. We look at some of the top payments trends and suggest ways in which CFIs can ensure they make the most of these opportunities.
Dec 27, 2022
As we BID goodbye to 2022, we've rounded up a few of our most popular articles from the year to revisit.
Sep 9, 2022
Pandemic shutdowns accelerated the adoption of self-service technologies. Now, more and more customers at CFIs expect such services in both digital channels and inside branches. We explore some of the most popular DIY technologies.