People
EVP, Chief Solutions Officer
Virginia Robbins has over 40 years of experience in product development, technology, and operational excellence for financial institutions. At PCBB, Virginia leads the implementation of execution of t...
Webpages
Feb 24, 2025
Use CECL FIT to understand your loan portfolio risk and its impact on earnings. Gain access to comprehensive data and guidance from expert advisors.
Podcasts
Apr 11, 2023
Podcast about the different types of digital assets, current regulation as well as thoughts on what could be next. We also explore blockchain technology with a look at current and potential uses related to banking.
Oct 21, 2025
NOW LIVE! This special episode brings together a powerhouse panel of industry experts to tackle the existential challenges facing community financial institutions (CFIs) today. In a banking environment shaped by market pressures, rapid technology disruption, evolving regulations, and shifting customer expectations, survival is far from guaranteed.
Press Releases
Feb 13, 2018
CTIO to Enhance Current Digital Initiatives for Leading Bankers’ Bank
BID Newsletters
May 12, 2025
Facial recognition has been embraced for convenience and security, but it may not be as secure as previously believed. As cybercriminals step up their efforts, CFIs need to be aware of the risks the technology introduces.
Dec 16, 2024
In this third part of our review of 2024, we look at the challenges and opportunities arising from continued digital adoption, the uptake in AI, and the increased threat of cyberattacks.
Aug 13, 2024
Voice banking, boosted by developments in AI is gaining traction. We discuss the benefits of voice banking and where improvements are needed to increase value for banking customers.
Apr 18, 2024
Every April, we observe Community Banking Month, publicizing the efforts that community banks make to serve their communities. This article celebrates community banks that are unwrapping new technology and fresh strategies, including developing an AI-based employee information resource, using machine learning to assist with loans and accounting tasks, and using banking product incentives to encourage customers to donate to their communities.
Oct 22, 2025
Bank Director’s 2025 Technology Survey reveals a mismatch between technology/AI investment and effective data usage, legacy integration, and ROI measurement. We explore the survey’s key findings and implications for CFIs.
Aug 13, 2025
To increase adaptability to emerging technology, increased regulatory requirements, and changing customer needs, CFIs are increasingly moving from traditional lending systems to cloud-based lending solutions. We discuss some of the key benefits.
Jul 23, 2025
It’s been a decade since “wearable payments” technology was introduced. After years of on-again, off-again interest from banks, wearable payments are becoming practical and useful for CFIs and their customers.
Mar 13, 2025
Agentic AI holds promises from increased efficiency and a way to supplement insufficient expertise to an enhanced experience for customers. We discuss benefits that embracing this new technology could ultimately open organizations up to.
Feb 24, 2025
Monitoring an overall loan portfolio is an essential, ongoing part of any CFI’s lending program. Technology can help financial institutions track loan portfolio performance and pinpoint difficulties.
Dec 17, 2024
We interviewed PCBB President Mike Dohren about the key trends he anticipates affecting CFIs in 2025, including regulatory changes, mergers and acquisitions, lending trends, and technology.
Nov 7, 2024
Technology continues to be a strategic priority for many CFIs; however, it is not without its challenges. We summarize some of the key themes highlighted in Bank Director’s 2024 Technology Survey and consider what they mean for CFIs.
Oct 22, 2024
Board technology committees can help businesses take a proactive approach to technology, helping them more quickly identify and implement technological advancements. We detail best practices for board technology committees.
Mar 19, 2024
CFIs don’t need to spend massive amounts of money on technology to remain competitive against the banking industry’s largest players — they just need to be strategic and intentional when it comes to where they spend on technology and the steps they are taking to prepare for the future.
Oct 24, 2023
Increased competition from neobanks for small businesses and Gen Z customers, rising tech budgets, and emerging opportunities are just a few of the themes highlighted in Bank Director’s 2023 Technology Survey. We summarize some of the key findings and their relevance to CFIs.
Sep 29, 2025
GenAI is moving faster than the ability of CFI boards to grasp exactly how the technology works or what it can do. Here are some strategies for instilling deeper AI intelligence into the boardroom — and reaping the rewards.