SVP, Product Manager Profitability

Department: Advisory Services
Location: Remote
Reports To: Managing Director, Advisory Services

Salary: $120,800-$166,400*

Summary Job Description:
The Product Manager – Profitability oversees the Profitability FIT™ whole product management, including development efforts. The successful Product Manager collaborates with cross-functional teams to design, develop, deploy, and maintain competitive solutions, ensuring alignment with corporate objectives. With expertise in financial institution profitability including holistic loan pricing, the product manager drives customer-centric, efficient, and profitable solutions. This position requires strong leadership skills, technical expertise, and the ability to effectively communicate and coordinate with cross-functional teams.

Duties and Responsibilities:
1.  Whole Product Strategy and Roadmap:
  • Develop a data-driven, rolling three-year product strategy and roadmap for Profitability FIT.
  • Identify market trends, customer needs, operational efficiencies, and regulatory and accounting requirements to drive continuous improvement and innovation.
  • Define product specifications, user stories, and acceptance criteria to ensure clear communication and alignment with PCBB strategies.
  • Ensure that whole product actions, including pricing, contracts, service delivery, marketing collateral, and other components as needed, are consistent with product features and support business objectives. Lead data-driven negotiations for internal service level agreements. 
2.  Solution Development, Implementation and Deployment:
  • Lead the end-to-end implementation of product development, including data integration and deployment. 
  • Conduct user acceptance testing, gather feedback, and iterate on product features and functionalities to ensure optimal user experience and customer satisfaction.
  •  Coordinate with internal teams and external vendors to address technology debt, feasibility, and to ensure timely and accurate delivery of solution components.
  • Work closely with Profitability development to ensure execution to three-year product strategy and roadmap. 
  • Ensure development best practices are followed. 
  • Continue Profitability FIT’s support of other PCBB products. 
  • Collaborate with risk management teams to identify and mitigate potential risks associated with Profitability FIT.
3.  Product Performance and Optimization:
  • Monitor key performance indicators and metrics to evaluate product performance, identify areas for improvement, and make data-driven decisions. 
  • Gather feedback, address concerns, and prioritize product enhancements by collaborating with internal and external stakeholders.
4.  Stakeholder Management and Collaboration: 
  • Collaboratively, align product vision and priorities with stakeholders to drive business objectives. 
  • Develop go-to-market strategies and messaging in partnership with Advisors, sales, and marketing teams. 
  • Gather feedback, address concerns, and prioritize enhancements through stakeholder collaboration. 
  • Conduct training sessions with stakeholders to ensure successful product adoption.
Skills Required:
  • Strong understanding of accounting principles and industry best practices related to profitability, Funds Transfer Pricing, and loan pricing for banks and credit unions.
  •  Proficiency in cloud-based technologies and solutions; proficiency in credit risk management, Microsoft Office, SQL, and visual analytics.
  • Demonstrated ability to lead and coordinate cross-functional teams in complex projects.
  • Excellent analytical, problem-solving, and communication skills
  • Detail-oriented with a strong focus on accuracy and quality.
  • Ability to adapt to a fast-paced, dynamic environment and manage multiple priorities.
Education/Experience Requirements:
  • Bachelor’s degree in finance, economics, computer science, or a related field; a master’s degree is preferred.
  • Extensive experience in fintech SaaS product management, specifically in bank or credit union profitability.
*Compensation is competitive and negotiable, considering the candidate’s experience, location, and the timing of the hire.

Physical Demands/Work Environment:

The physical demands/work environment described here is a representation of what must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand or sit; use hands/arms/fingers to handle, feel or reach, talk/hear, position self to move and have visual acuity to determine accuracy, neatness, and thoroughness of the work assigned. The employee may be required to lift and /or move up to 25 pounds. The noise level in the work environment is usually moderate.

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PCBB is an equal opportunity employer and will consider qualified applicants for employment without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, religious creed, disability (mental and physical), medical condition, genetic information, age, marital status, sexual orientation, military and veteran status, or any other characteristics protected by federal, state or local law.