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PCBB Banc Investment Daily March 18, 2014
Banc Investment Daily
March 18, 2014

Spring Training Around The Corner

So many people are gearing up for the NCAA Tournament that few may be thinking about baseball right now, but that will change soon. After all, spring training is already underway and the official 2014 Major League Baseball season gets started in Australia on March 22 (when the LA Dodgers going up against the Arizona Diamondbacks). Until then, enjoy hoops!
When it comes to banking and baseball, there are many benefits to spring training that relate to banking. In sports, spring training helps players generate energy for the upcoming season, without having all the pressures of winning, losing and statistics heaped on them. It's a chance for players to strengthen their muscles and improve their physical fitness. The atmosphere is more relaxed, so players have the opportunity to practice moves that might be deemed too risky for the regular season. It's also a time for senior members of a team to get acquainted with the rookies and to look forward to a good season ahead.
In banking, similar themes arise that can be leveraged. What is your bank doing to rev up employees and motivate them for the year ahead? Do you foster an environment that's chock full of ongoing learning opportunities and team camaraderie?
To be sure, there are many training programs available to help employees fulfill various requirements, but what about going beyond that? There are a host of training options banks can offer beyond the essential. We're talking here about training programs designed to help motivate employees and give them practical techniques to become better at their jobs. Cross selling, sales tips, organization and a host of others can improve opportunities and boost performance of the bank.
Nowadays, with the plethora of available classes across many mediums, there's really no valid reason not to offer professional training and development opportunities to employees. You may have to do some initial leg work to determine what options best fit your bank's needs and budget, but to bypass the opportunity to provide ongoing professional development does employees a disservice. As a starting point, you might want to check out the ABA's catalogue or one from the ICBA. Each one offers hundreds of online courses, many of which are designed for community banks. A few tailored web searches will lead you to other providers as well.
To drive forward even more in training, you might also consider bringing in motivational speakers from time to time to get employees' creative juices flowing and to motivate others who may be stuck in a rut. You never know precisely what's going to inspire someone, so it behooves you to experiment a bit. Periodic lunch and learn workshops can also provide a nurturing and relaxed environment for ongoing training.
In baseball, spring training is an opportunity for players to get back into the swing of the game in a more laid back way. Bank employees, too, could benefit from a spring training of sorts from time to time. Everyone could stand a little push now and then and some need it more than others. If you're not providing the opportunity for staffers to grow and become better, you may find yourself striking out when it comes to employee retention. That can lead to a trickle-down effect to customers. So, no matter what baseball team you root for this year, offering spring training to your own bank team can go a long way toward creating a winning season this year.