BID® Daily Newsletter
Feb 5, 2013

BID® Daily Newsletter

Feb 5, 2013

TAKING STEPS TO IMPROVE BANK & PROJECT HEALTH


Researchers from the University of Virginia have found people can lose 5x more belly fat by doing three shorter, fast-paced walks per week and two longer, moderate-paced walks (compared to people who simply walk at a moderate pace for 5 days a week). While the number of calories for both methods was the same, researchers found power walkers were able to shed more fat. For walkers out there trying to stay in shape, consider that Harvard also summarized 26 different studies and found people who wear a pedometer will walk at least 2,000 more steps each day than those who do not. It just goes to show that if you set your goals and measure them, you will keep moving forward step by step. When planning an initiative, one crucial aspect right from the start should be the Project Branding (PB), also known as assigning a name to the project. To be truly effective, a PB follows a fashion similar to creating your bank's brand to an external customer base. In fact, projects run with Six Sigma, focus on the Charter (created in the "Design" phase) by encouraging the creation of a project title. It serves as a description of the objective and is remembered by all participating teams until project completion. The PB goes beyond a mere title, however, if it is to achieve all the benefits of a famous retail brand. It is also an extremely creative and fun exercise that will engage employees. To create a PB you need to assess the size of the impact of your project. Suppose that you are re-engineering the loan documentation process or payroll administration. These two projects will involve best practices that will reach into different audiences. The PB should speak to these different groups and in some cases; it could also include a logo or image. For maximum effect, both the PB and its logo should bear a positive message, especially if the initiatives require a significant demand from the bank, such as culture change or re-shaping major functions. Once the PB has been created, it should be advertised internally. Conferences, meetings, email and discussions around the bank are all effective methods to raise awareness. A PB solely communicated through email might be misunderstood or appear as a formality, losing its intended value. If all the pointers mentioned so far look familiar it is because, with the exception of a few minor details, you have done this exercise when you created your bank's brand. The difference this time is that it should be faster and provide greater interaction. It is important that the PB be taken with great care for certain projects. When releasing a new product or service, you need to safeguard from an external leak, but you still need bank-wide involvement. An obvious PB here could prove harmful, so Secret PB's are another option for advertising an initiative, without disclosing too many details. Technology companies and M&A firms use this technique, frequently creating PB's and code names for prototypes, releases and investments. A well designed PB can become a tool to generate a high level of inquisitiveness, increasing participation without complete project knowledge. So how do you pick a good name for your project? Despite the common sense belief, a PB that is not related to work can go a long way. Many teams use words such as movie titles, rivers, cities, planets and hobbies. These can work well, if a link can be found between the initiative and the PB. For instance, if you are contemplating a new international product that will be launched in New York, you might pick a renowned landmark like the Statue of Liberty. Other options, if a loan for instance, may be to focus on the collateral by emphasizing on the location or the use (i.e. a hotel with a golf course could be easily named "Sleepy Tiger"). Whatever the choice, it should creative and entertaining. The final objective of branding a project is to raise awareness. Successful projects are embraced throughout the organization, making them last longer and intertwining them into the culture. By embedding project goals into a positive message, you are well on your way to successfully propagating it throughout the bank.
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