Items include
automation
Case Studies
Harleysville Bank struggled with a labor-intensive CECL process that consumed substantial resources and time. Download their case study to learn how PCBB's CECL FIT® helped them enhance efficiency and automate manual processes.
Financial institutions are investing heavily in cash management automation, but many fail to see results without aligning strategy and processes. We provide tips for more successful initiatives.
Virtual payment cards have been around for a while. But, their use is increasing. Global virtual card spending is expected to reach $355B in 2022. Businesses are finding several uses and benefits in using virtual payment cards. Community financial institutions will want to take note, so that they can be prepared to best support them.
Many SMBs are still using manual AP processes, which are inefficient and more costly. As a trusted advisor to your customers, you can help them automate their AP systems. Three ways to do this are: helping them streamline cash flow, reminding them of the cost savings, and providing them with a white-label solution.
In this third part of our review of 2024, we look at the challenges and opportunities arising from continued digital adoption, the uptake in AI, and the increased threat of cyberattacks.
Wire processing automation was spurred on by the pandemic. Yet, there are several reasons to consider it for the long-term, including faster processing, more money saved and earned, and fewer errors. We provide you with all the information you need to get started.
Business loan automation isn’t just convenient for customers — it’s beneficial to CFIs, too. From increasing efficiency to strengthening borrower and employee relationships, we review how adopting a digital loan application process can do so much more than just speed up the approval process.
CFIs plan to invest in automated lending, especially for SMBs. We discuss barriers to adoption for SMBs, the benefits to forging ahead, and the outlook for fully automated SMB lending.
With digitalization continually expanding, automated customer onboarding can alleviate a pain point for both customers and staff. We compare manual versus automated processes so you can see for yourself the stark differences for employees.
Automation is an important way to stay competitive, according to Fitch Ratings. Automated customer experiences, fraud detection, and wire automation are three key areas for a competitive edge.
Ditch manual efforts in ensuring companywide compliance with evolving regulations. We explore how automation simplifies compliance, minimizing errors and boosting efficiency with cloud-based policy management.
Smart contracts offer the promise of cost savings and greater efficiencies, and have already begun to see adoption within the banking industry. But while industry experts predict that smart contracts will eventually become the norm, there are barriers to consider before outright embracing them.
The challenges in BSA/AML continue to morph and change, so community bankers must adapt. A recent survey highlights some issues and best practices.
Costs associated with branch networks are in the range of $600k to $2mm per year. Is it time to do a sanity check on your branch costs?
56% of surveyed respondents say their banks are developing projects that require learning new skills. What does this mean for your bank?
According to the Federal Reserve’s Senior Loan Officer Opinion Survey, commercial loan demand is starting to increase. But, the competition is fierce. While some community financial institutions have increased their small business approval rates, will it be enough to stay in the game? Here are five lending tips to help your institution stay competitive.
CRM is evolving with new machine learning capabilities. How can this help community banks?
Several community financial institutions don’t believe that they need real-time payments. Some myths around these payment systems make them sound like more work than they are worth. We review five big myths around real-time payments and explain the facts to help you better determine your payment strategy.
Faster payments demand has grown dramatically. The Federal Reserve’s solution, FedNow℠ Service, is making great strides in its progress. In developing this new instant payment rail, the Fed recently announced a pilot program, including 110 diverse financial institutions and service providers. As one of the selected participants, PCBB will give you an update on this exciting new program.
Blockchain technology promises many benefits to financial institutions, as they adapt to meet changing customer and stakeholder expectations, as well as regulatory requirements. Some experts argue that, while there are still many logistical challenges to overcome, blockchain has the potential to completely revolutionize the future of finance. We look at four applications of this technology that may be advantageous to community financial institutions in the future.
Artificial intelligence (AI) is all around us. Financial institutions are using it for efficiencies, compliance, and customer experience enhancement. We cover the four main areas of AI, natural language processing, computer vision, data analytics, and automation and map out the steps that institutions can take today.
The pandemic has prompted CFOs to rethink how to manage their responsibilities using automation. We give you some insights from a recent report.
Big Data promises a lot. But, it is important to structure the data you have, before you can maximize the customer experience. What you should know.