Operations Specialist (Cash Management Team)
Department: Operations
Location: Remote
Reports To: VP of Operations
Description of Job Duties:
- Responds to respondent bank inquiries and prepares basic correspondence relating to customer needs.
- Prepares all account documentation for customers.
- Interacts with Chief Financial Officer and other senior staff at client banks.
- Receives incoming calls for trading daily fed funds.
- Ensures compliance with bank regulations, policies and procedures, audit and security standards.
- Reconciles bank accounts.
- Back-up to other department functions pertaining to cash management.
- Retrieves Federal Reserve Bank reports and updates information to individual accounts.
- Reconciles NOSTRO accounts.
- Compliance with PCBB’s Bank Secrecy Act/Anti-Money Laundering Compliance Program. Violation could be the basis for action, up to and including termination of employment.
- Performs other duties as assigned.
- Attention to detail
- Demonstrated customer service skills (telephone etiquette)
- Excellent communication skills
- Ability to work independently and in a fast-paced, team environment
- Strong data entry skills
- Solid work ethic
- Ability to multi-task effectively
- High school or equivalent degree
- 2 years banking operations or customer service/bank teller experience
- Basic understanding of bank products, services, and fees
- Basic understanding of compliance and regulatory issues related to banking operations
- Proficient with Microsoft word and excel
Physical Demands/Work Environment:
The physical demands/work environment described here is a representation of what must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand or sit; use hands/arms/fingers to handle, feel or reach, talk/hear, position self to move and have visual acuity to determine accuracy, neatness, and thoroughness of the work assigned. The employee may be required to lift and /or move up to 25 pounds. The noise level in the work environment is usually moderate.
To Apply
Email Human Resources
PCBB is an equal opportunity employer and will consider qualified applicants for employment without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, religious creed, disability (mental and physical), medical condition, genetic information, age, marital status, sexual orientation, military and veteran status, or any other characteristics protected by federal, state or local law.