AI & Research Intern
Department: Marketing
Location: Remote
Reports To: Chief Marketing Officer and UX/UI Lead
This internship will give you hands‑on experience applying AI tools and frameworks to real banking use cases, including chatbot evaluation and financial risk/process automation. You will lead two core projects from discovery through recommendations or prototype, giving you ownership, visibility, and exposure to senior leaders.
- Interview marketing team member to identify our current and future needs for a website chatbot (use cases, compliance considerations, security, integrations, and support model).
- Research and compare chatbot vendors and platforms using vendor documentation, requesting vendor demos, and gathering customer reviews.
- Prepare a structured comparison (e.g., matrix or scorecard) that compares the various vendor’s chatbot features, ease of integration, data privacy/security controls, analytics and reporting, customization capabilities, training options, and overall cost/value.
- Setup and run a trial version of the Chatbot(s) in a sandbox environment.
- Make a recommendation supported by all the facts and evidence.
- Interview marketing team members about our deliverable that we would like to use AI to generate each month. Focus on current and future needs for this report, document the process, what data is used or want to use in the future, what the report deliverable looks like.
- Utilize AI tools (e.g., code‑generation assistants, low‑code/no‑code AI agents, prompt‑based “copilots”) that will create an AI-agent (low code or no code) to design a prototype of an AI Agent that can be activated each month easily and reliably.
- Document the Agent’s design, assumptions, workflow, and risks, and provide guidance for how PCBB could maintain and enhance it after the internship ends.
- Preference to college student working toward a degree in Computer Science, Data Science, Information Systems, Business Analytics, Economics, Engineering, or a related quantitative or technical field (or equivalent experience).
- Familiarity with AI tools, chatbots, or AI powered assistants; experience experimenting with platforms like ChatGPT, Claude, Gemini, or similar tools is a plus.
- Comfort reading and, ideally, writing basic code or scripts (Python, JavaScript, or another language) or using low code/no code automation tools is a plus.
- Strong research skills: ability to find and digest technical documentation, compare multiple solutions, and synthesize findings into concise recommendations.
- Strong communication skills.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
- Ability to work independently
- Paid internship
- Opportunity to learn more about Marketing and the technology that this team utilizes
- Chance to learn and grow in your career
- Casual and fun work environment
- Opportunities to meet with Senior Leadership in a weekly setting for the opportunity to learn more about banking and technology industry
Physical Demands/Work Environment:
The physical demands/work environment described here is a representation of what must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand or sit; use hands/arms/fingers to handle, feel or reach, talk/hear, position self to move and have visual acuity to determine accuracy, neatness, and thoroughness of the work assigned. The employee may be required to lift and /or move up to 25 pounds. The noise level in the work environment is usually moderate.
To Apply
Email Human Resources
PCBB is an equal opportunity employer and will consider qualified applicants for employment without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, religious creed, disability (mental and physical), medical condition, genetic information, age, marital status, sexual orientation, military and veteran status, or any other characteristics protected by federal, state or local law.