Mar 20, 2023
Zelle is reworking its refund policy regarding fraud, a change that could potentially prove costly for CFIs. Before jumping ship from Zelle, however, organizations need to be aware of both the benefits and drawbacks of the service and how customers would react to losing the payment service.
Mar 14, 2023
The tactics that cybercriminals use are ever-changing. Keeping your customers and your institution protected against cyber fraud requires staying on top of the latest trends and making sure everyone knows what to look out for.
Feb 1, 2023
While fraudsters will try any and all methods across every generation, certain practices for each generation typically bear the most fruit. CFIs should be aware of the types of online fraud that each generation is most susceptible to, then educate their customers on ways to not fall prey.
Oct 21, 2022
Organizations with fewer than 100 people account for 22% of all fraud cases and a median loss of $150K. Preventing financial fraud is easier when small business owners and employees know how to spot signs of trouble. CFIs can help their commercial customers by educating them about fraud — we provide several fraud-prevention steps for you to share.
Jul 7, 2022
Synthetic images have become so sophisticated that people and facial recognition systems are no longer able to tell the difference between AI-generated faces and real ones.
Mar 17, 2022
The use of QR codes has skyrocketed since the pandemic. This year, one billion smartphones are expected to access QR codes globally, according to Juniper Research. This increased use has gotten the attention of cybercriminals. Here are four ways you and your customers can protect yourselves.
Feb 14, 2022
The number of SARs filed by depository institutions regarding elder financial exploitation rose 67% between 2017 and 2020. As community financial institutions strive to stem senior financial abuse, this issue will only continue as the population is aging. We explain other factors in play and provide three defenses to combat elder financial abuse.
Feb 8, 2022
Last year, the FBI reported it had pursued 2x the number of people involved in money mule activities vs. those in 2020. While they were able to recover $3.7MM in fraud funds, money mules are still actively recruited, wittingly and unwittingly. Here are three critical tips to protect your institution.
Jan 20, 2022
According to a Federal Reserve survey, 90% of businesses said they expect faster payments within three years. Many businesses see this as a way to automate operations and satisfy their customers. Community financial institutions should be preparing for faster payments now as competition is intense. Here are four recommendations to prepare for faster payments.
Nov 29, 2021
OTP fraud is a new threat that community financial institutions need to know about. One-time passwords (OTP) are intercepted by cyberthieves allowing them access to financial accounts clandestinely. With two-factor authentication more widespread, cybercrime services have seen entry points and cyberthieves have jumped in. Here is a summary of OTP fraud and what you should do about it.
Nov 4, 2021
Senior citizens have often been the target of fraudsters. Yet, 2020 was a record year for this segment who was more isolated physically and more active digitally. Total fraud losses for seniors reached $1B last year and affected over 100K victims. Here are some of the top scams along with key communication points to pass on to your senior customers.
May 13, 2021
Facial biometrics is the latest technology and the financial industry is taking notice. TD Bank has started using it with onboarding, while fintechs and MasterCard are jumping in too. While the technology is in its early stages, we recommend monitoring facial biometrics and tracking the competition to avoid losing customers.
Dec 17, 2020
According to IBM, baby boomers are expected to increase online holiday shopping by 116% this year. We share four ways to keep your senior customers safe from cyber thieves.