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Many community financial institutions have entered the digital app game.
SIM swapping has increased sharply over the past years.
Mobile banking has surged.
One survey shows that 61% of banking customers said they would switch banks if they were dissatisfied with the mobile banking experience.
App features can either greatly satisfy customers or turn them off.
We provide answers to our readers' questions on mobile banking, diversity and cloud technology.
According to an FDIC survey, 40% of banked households used mobile banking in 2017.
Today, 40% of customers say they would prefer video for doing at least one financial activity, according to Forrester.
Eighty-eight percent of community banks offer mobile banking.
One savings app is taking a new approach and community banks should be aware.