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This may sound counterintuitive, but could it help your bank and your customers?
Eighty-eight percent of community banks offer mobile banking.
One savings app is taking a new approach and community banks should be aware.
Mobile wallet technology is becoming increasingly popular.
Digital tools have been widely accepted and used by consumers.
According to an FDIC survey, 40% of banked households used mobile banking in 2017.
In this competitive market, it is clear that banks need to focus more intently on customer engagement.
The percentage of banking customers who used mobile apps to pay bills jumped by 30% in 2017 vs. 2016.
Mobile and branch channels can work together for bank efficiency and customer engagement.
Is fintech assistance on the way for community banks?