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https://www.pcbb.com/bid/2020-07-02-What-Have-Your-Peers-Been-Doing-In-This-Crisis
Financial institutions have had to adapt their business practices during the pandemic.
https://www.pcbb.com/bid/2020-06-18-Optimizing-Your-Website-For-Voice-Searches
Despite privacy concerns, experts predict that 55% of homes will own at least one smart speaker device by 2022.
https://www.pcbb.com/bid/2020-02-26-Customer-Experience--Employee-Compensation
Developing employee incentive plans around customer experience is definitely important.
https://www.pcbb.com/bid/2020-03-13-Open-Your-Institutions-Silos
Most community financial institutions have bountiful customer information.
https://www.pcbb.com/bid/2020-03-10-How-To-Prepare-For-The-Digital-Evolution
Just when you map your digital journey, another player shakes things up or technology zooms ahead in a big way.
https://www.pcbb.com/bid/2020-03-19-Training-Your-Staff-On-Digital-Banking
Digital banking is a necessity.
https://www.pcbb.com/bid/2020-04-30-Banking-Redefined-Post-COVID-19---Institutions-Part-2-of-2
In the 2nd article of our 2-part series, we continue discussing long-lasting customer and financial institution shifts due to the coronavirus.
https://www.pcbb.com/bid/2020-04-29-Banking-Redefined-Post-COVID-19---Customers-Part-1-of-2
Today, we look at the customer.
https://www.pcbb.com/bid/2019-12-20-Saving-Apps-For-Deposit-Opportunities
One way to ramp up your deposits is to help customers save using apps.
https://www.pcbb.com/bid/2019-12-19-Nurturing-Start-Up-Customers
The needs of start-up customers are sometimes different than those of other small businesses.