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https://www.pcbb.com/bid/2020-03-19-Training-Your-Staff-On-Digital-Banking
Digital banking is a necessity.
https://www.pcbb.com/bid/2020-02-26-Customer-Experience--Employee-Compensation
Developing employee incentive plans around customer experience is definitely important.
https://www.pcbb.com/bid/2020-03-13-Open-Your-Institutions-Silos
Most community financial institutions have bountiful customer information.
https://www.pcbb.com/bid/2020-03-10-How-To-Prepare-For-The-Digital-Evolution
Just when you map your digital journey, another player shakes things up or technology zooms ahead in a big way.
https://www.pcbb.com/bid/2020-01-16-How-To-Succeed-With-Your-Business-Customers
Many community financial institutions haven't seen the growth in small businesses that they'd like.
https://www.pcbb.com/bid/2019-12-20-Saving-Apps-For-Deposit-Opportunities
One way to ramp up your deposits is to help customers save using apps.
https://www.pcbb.com/bid/2019-12-19-Nurturing-Start-Up-Customers
The needs of start-up customers are sometimes different than those of other small businesses.
https://www.pcbb.com/bid/2020-01-22-Taking-A-Page-From-Netflixs-Playbook
Some financial institutions are taking a page from Netflix's playbook these days, by analyzing data from individual customers to provide them with extremely tailored offerings.
https://www.pcbb.com/bid/2019-12-04-Should-You-Consider-Chatbots
Facebook's AI researchers are making huge strides with chatbots, so they can communicate in a more human-like way.
https://www.pcbb.com/bid/2020-03-20-Tips-To-Increase-Loan-Growth
Loan growth is expected to be challenging this year.