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Webpages
May 21, 2023
PCBB offers three tiers of a customer profitability and loan pricing solution. Review tiers to see which plan will help you meet your needs.
May 21, 2023
Our Financial Insight & Technology (FIT) Solutions platform offers CFIs a measurement and analysis tool for loan pricing and customer profitability.
Whitepapers
Mar 1, 2022
Effective customer profitability analysis — covering both current profitability and lifetime value — lets you target profitable customers, cross-sell effectively to existing ones, and migrate customers to more profitable products.
BID Newsletters
Apr 22, 2024
In response to inflation, higher interest rates, regulatory capital increases and declining demand, some banks have pulled back on lending for equipment leasing and financing. That’s created opportunities in equipment finance and leasing for interested CFIs.
Mar 20, 2024
Is getting into an interest-rate war the only way for CFIs to compete for deposits at higher interest rates? We review alternative strategies for keeping up with aggressive offers from online banks and other competitors.
Mar 12, 2024
When it comes to pricing deposits and loans in a competitive market, CFIs must correctly strike a delicate balance between each customer’s needs and their own profitability. Relationship pricing, based on customer profitability, can play a critical role in determining the best loan structure and deposit rates to maximize a customer’s lifetime value to your CFI. We provide insights on what factors to consider as you price products based on customer relationships, as well as the impact of adopting relationship pricing on your institution.
Nov 8, 2023
Using the power of online platforms to offer banking services to customers remotely, video banking can help CFIs retain their competitive advantage and meet customer expectations. We discuss some of the key benefits for CFIs.
Jul 6, 2023
Should your CFI consider acquiring a struggling fintech? As many promising fintechs run up against financial woes and find their stocks underperforming, a number of institutions are looking at the M&A opportunities this situation presents. Here’s what you should know about the risks and benefits of acquiring fintechs and how to determine the prospects of individual fintechs.
May 31, 2023
As a follow-up to last week’s coverage on ChatGPT, we used the platform to write an article about AI’s role in banking. Read on to see what this trending chatbot has to say about the use of AI, and how it can potentially help your CFI meet its goals.
Apr 7, 2023
We could be heading into a recession, or we could be dodging a bullet. No matter the outcome, CFIs should find ways to protect their bottom line during this time of economic uncertainty. We detail some creative ways to make the most of your budget.
Mar 3, 2023
The collection of data is only increasing. By 2025, the world’s collective data repository will reach 175 zettabytes (which is a trillion gigabytes), further necessitating the need for intelligent document processing. We discuss why shared services and intelligent data processing matter to your institution, particularly how they can positively impact your relationships with your customers, employees, auditors, and other stakeholders — and ultimately your bottom line.
Mar 1, 2023
Due to inflation and rising interest rates, liquidity is tight, and is expected to get tighter this year. Effective liquidity management strategies can help CFIs take advantage of a more attractive rate environment. Here are a few ideas that may help.
Feb 27, 2023
By offering wealth management services, CFIs find they can provide a one-stop shop to handle more of their customers’ financial needs, ultimately building loyalty. Institutions can develop their offering by building their own teams or through partnerships/outsourcing. We give you some examples of organizations that have succeeded with these different models.
Dec 2, 2022
The concept of cold calling has fallen out of favor. But there is a way to use the phone for sales prospecting that may be more acceptable. It is called “warm calling,” and it could help your CFI generate new sales and profits.
Jul 1, 2022
In the current low-rate environment, almost one in five community financial institutions plan to add new lines of business to boost earnings, alongside leveraging their existing business. Here we look at six potential revenue streams that CFIs may want to explore.
May 6, 2022
Community financial institutions are looking for lending opportunities. Yet, they may not naturally think about mobile home lending as a means to grow their loan portfolio. But, this sector had a stellar performance last year. In 2021 alone, more than $3B in mobile home loans were issued, which is higher than anything experienced in this market in the past 5Ys. We explore this hot lending segment further.
Mar 13, 2024
The gig economy is a fast-growing sector that CFIs cannot afford to ignore. We discuss some of the primary ways in which institutions can ensure they meet the needs of these self-employed customers.
Mar 6, 2024
ISO 20022, a new messaging standard by the International Organization for Standardization, enhances communication between financial institutions and customers. Benefits include improved fraud prevention, AML/KYC practices, and efficiency in payment processing. As the November 2025 deadline for compliance looms, we discuss why starting migration now is of benefit to you.
Oct 12, 2023
According to the latest Jack Henry survey, an increased focus on lending, faster payments, and small businesses are some of the ways in which FIs plan to adapt their services over the next two years. We highlight the key findings of this survey of banks and credit unions.
May 24, 2023
ChatGPT and other artificial intelligence-backed apps have garnered a lot of attention for their ability to automate written communication, including thought leadership materials, marketing content, and even customer service interactions. They offer both potential and the possibility of potentially expensive problems. Here’s what CFIs should know about emerging AI programs.