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BID Newsletters
Mar 13, 2024
The gig economy is a fast-growing sector that CFIs cannot afford to ignore. We discuss some of the primary ways in which institutions can ensure they meet the needs of these self-employed customers.
Nov 2, 2023
Sheila Noll, PCBB’s Chief Operating Officer who served on the Federal Reserve’s Faster Payment Task Force, shares what it took to get FedNow® Instant Payments up and running and her advice for CFIs.
Oct 30, 2023
Checking accounts are long beyond their heyday, but that doesn’t mean that they don’t still hold value for CFIs. We review the decline of the physical check and the staying power of checking accounts — and how to keep them relevant to small and medium-sized business customers.
Aug 30, 2023
Most customers want personalized experiences, which require CFIs to collect data. But customers are also becoming increasingly concerned about how their data is being used. We discuss best practices around how institutions can collect and use data to gain and retain their customers’ trust.
May 2, 2023
In the current interest rate environment, forward rate locks offer both CFIs and borrowers an opportunity to mitigate interest rate risk. Femi Audifferen, SVP of Hedging Solutions at PCBB, explains why now might be an opportune time to hedge with a forward rate lock.
Oct 20, 2022
Between inflation and higher interest rates, businesses need to charge more for goods and services, while also worrying that they’ll lose price-sensitive customers. As a result, CFIs are likely to see increased credit stress soon. We discuss six strategies CFIs can use to manage credit risk challenges in a volatile environment.
Sep 28, 2022
Following two years of remote and hybrid work, executive retreats are more important than ever as a way of creating unity among leadership and identifying collective goals. But creating an effective executive retreat necessitates more than just gathering people together for a few days and requires looking at such gatherings in a whole new way.
May 18, 2022
Blockchain technology promises many benefits to financial institutions, as they adapt to meet changing customer and stakeholder expectations, as well as regulatory requirements. Some experts argue that, while there are still many logistical challenges to overcome, blockchain has the potential to completely revolutionize the future of finance. We look at four applications of this technology that may be advantageous to community financial institutions in the future.