Results include
Feb 13, 2024
Bank tech is a rapidly changing landscape. Composable banking — building banking solutions through use of multiple APIs and plug-and-play platforms — offers a way for CFIs to more easily and effectively stay abreast of the latest trends.
Nov 28, 2023
When one thinks of open banking and third-party APIs, one tends to think of all the benefits for consumers. But CFIs could also leverage the technologies to better serve their small- and medium-sized business customers. We explore the possibilities of open banking, including what the financial sector in Europe has achieved so far.
Sep 27, 2022
CFIs would do well to collect and analyze data on customer behaviors and spending habits — not only from their own systems, but also online portals and apps, as well as their partners’ APIs in an open banking model. We discuss some opportunities.
Feb 28, 2024
The decision to convert to a new core banking system is a monumental one. There are many reasons to make the leap so that your institution can continue to grow, though a “rip and replace” may not always be the right option. Determining whether an upgrade to your existing system could save you money, and may buy you time for even more evolved systems to come to market.
Dec 13, 2023
Business customers are switching financial institutions for a variety of reasons, but the new FI may end up being the same as the old FI — or worse. We detail the pros and cons that business customers weigh when they consider a switch — and what your CFI can do to make sure you’re the winner on either side of the equation.
Nov 2, 2023
Sheila Noll, PCBB’s Chief Operating Officer who served on the Federal Reserve’s Faster Payment Task Force, shares what it took to get FedNow® Instant Payments up and running and her advice for CFIs.
Oct 30, 2023
Checking accounts are long beyond their heyday, but that doesn’t mean that they don’t still hold value for CFIs. We review the decline of the physical check and the staying power of checking accounts — and how to keep them relevant to small and medium-sized business customers.
Aug 28, 2023
As financial institutions seek to enhance relationships with business clients and increase revenue generated among this group, one area they should focus on is stepping up the analytical tools they provide. We discuss areas CFIs should focus on to level up their account reporting capabilities.
Jul 3, 2023
Donations are down for many nonprofits since 2021, despite the fact that the need for their services continues to grow. Contributions have traditionally come in via checks and cash. A buy now, pay later platform partners with financial institutions to enable digital contributions that donors can pay off over time.
Jun 28, 2023
You know that your CFI would benefit from updating its technology, but replacing core technology is an expensive proposition. Middleware is a type of software that can bridge the gap between old and new technology, letting you run newer applications without replacing older legacy systems.
Jun 7, 2023
Pay by bank, a service that allows consumers to log into their bank accounts during an online purchase rather than entering a credit card, will debut as a new efficient payment method this year at online US retailers. While the service is more secure and eliminates the need for retailers to store consumer credit card data, it also means no fee revenue for credit card issuers.
Jan 11, 2023
Challenging economic conditions coupled with the boom in embedded finance mean that BaaS is an attractive opportunity for CFIs seeking growth. We look at the BaaS market, various key success factors, and how some CFIs are capitalizing on this opportunity.
Jan 4, 2023
Global open banking activity is predicted to reach $124B by 2031. From enhanced security to meeting customer desires, there is no shortage of reasons why US financial institutions should embrace it.
Dec 27, 2022
As we BID goodbye to 2022, we've rounded up a few of our most popular articles from the year to revisit.
Dec 14, 2022
The cybersecurity landscape is constantly shifting and evolving. In our third and final recap of 2022, we look back at some of the trending cybersecurity risks posed to CFIs during the year and highlight key technology advancements helping to combat cybercrime.
Nov 15, 2022
Businesses and consumers prefer the convenience of electronic payment methods. So, an electronic bill presentment and payment (EBPP) platform is helpful for CFIs to retain customers, compete for new clients, and stay viable. Not all EBPP platforms are alike, so we discuss how to choose the one that benefits your institution the most.
Oct 11, 2022
How many features should a mobile banking app contain? According to one survey, the sky’s the limit — provided the app remains easy to use. We delve into the seven must-have features that customers are seeking, as well as five additional features to help your institution’s app stand out.
Sep 6, 2022
Online chat customer engagement solutions have been expanding rapidly among banks. But when customers need to switch to a voice conversation, the transition can be frustrating if it requires closing the chat box and then dialing in to connect to an agent again. We discuss ways to take the headache out of online chat for customers and your CFI.
Jun 21, 2022
The outlook for office loans is less than rosy. The US is set to have a glut of office space for a number of reasons, not the least of which is increased utilization of remote workers. For CFIs starting to experience stress in their office loan portfolio, we share several ways to mitigate potential problems.
Apr 20, 2022
The decline of checks has been happening for years. But, with the explosion of digital payments during the pandemic, will checking accounts cease to exist? We explore this topic further and provide community financial institutions with four approaches to keep checking accounts relevant for their customers.