Results include

BID Newsletters
Jul 19, 2023
Coastal Community Bank, a leading BaaS provider that works with Greenwood, Bluevine and Walmart's ONE, has introduced its own take on an interactive 3D financial world where consumers can play and sample fintech and neobank offerings.
Sep 12, 2023
CFIs and other banking operations could profit immensely from creating embedded finance partnerships, where CFIs offer their digital banking services to be integrated into experiences for a third party’s customers. We review the growth potential for embedded finance partnerships and how to get started.
Aug 14, 2023
Can a banking app be secure and easy to use at the same time? Experts say yes, via emerging technologies — and a bit of a change in culture. We discuss the importance of balancing security concerns and user friendliness with your digital banking offerings.
Jan 10, 2023
Nimble neobanks have an edge in the world of digital banking. But CFIs have advantages in the real world of finance, stemming from their traditional, brick-and-mortar businesses. Those traditions can help level the playing field.
Aug 4, 2022
The pandemic may have driven more people to digital banking channels, but CFIs shouldn’t go overboard overhauling all of their branches to strip away essentials — particularly human staff. Branch design going forward should be a mix of styles, depending on customer makeup and geography, with a “hub and spoke” approach that is flexible to accommodate changing characteristics.
May 24, 2022
Bankers know that the role of the branch and its staff has shifted and continues to evolve. With many customers accustomed to digital banking, technology is ever-more important. Yet, one in five bank customers still wants easy access to a human staff member. How can your branch support your customers’ expanding needs?
Mar 19, 2024
CFIs don’t need to spend massive amounts of money on technology to remain competitive against the banking industry’s largest players — they just need to be strategic and intentional when it comes to where they spend on technology and the steps they are taking to prepare for the future.
Mar 14, 2024
For banks, the big three issues for 2024 are deposit growth, customer acquisition, and digital enhancement. Those three are perennial list toppers. We discuss why that is and how 2024 will shape your approach to meeting those priorities.
Feb 13, 2024
Bank tech is a rapidly changing landscape. Composable banking — building banking solutions through use of multiple APIs and plug-and-play platforms — offers a way for CFIs to more easily and effectively stay abreast of the latest trends.
Feb 8, 2024
Every economic downturn creates both pain and opportunities. Rather than scaling back or doing nothing, CFIs should consider adopting strategies that will position them for growth when the economy inevitably recovers. We discuss five places to invest during a downturn that can provide you with good return on investment
Feb 5, 2024
Niche lending can be extremely lucrative — if executed correctly. We highlight some niche industries that are bringing success to other CFIs and provide guidance on how to identify unique, profitable niches in your area.
Dec 20, 2023
As more and more people turn to neobanks and fintechs, remaining competitive might require taking a page from their playbooks to provide customers with a more comprehensive and personalized experience. We discuss the growth of neobanks and which of their popular capabilities you can adopt to attract the same customers.
Dec 19, 2023
The Community Reinvestment Act is getting modernized with the issuance of a new rule that reflects how the delivery of financial services has vastly changed in nearly 50Ys. We delve into the details, particularly how the new rule will impact community banks and what they should do to prepare for the first phase of implementation, slated for 2026.
Nov 8, 2023
Using the power of online platforms to offer banking services to customers remotely, video banking can help CFIs retain their competitive advantage and meet customer expectations. We discuss some of the key benefits for CFIs.
Oct 30, 2023
Checking accounts are long beyond their heyday, but that doesn’t mean that they don’t still hold value for CFIs. We review the decline of the physical check and the staying power of checking accounts — and how to keep them relevant to small and medium-sized business customers.
Oct 23, 2023
Gamification has been shown to increase productivity, enhance learning, and foster employee engagement. We discuss some applications of gamification in banking and how CFIs could incorporate these elements into their digital offerings to boost customer engagement.
Oct 12, 2023
According to the latest Jack Henry survey, an increased focus on lending, faster payments, and small businesses are some of the ways in which FIs plan to adapt their services over the next two years. We highlight the key findings of this survey of banks and credit unions.
Sep 7, 2023
Many CFIs have invested substantial time, energy, and capital in improving the banking experience they offer to retail customers. Unfortunately, they haven’t paid the same attention to the business banking experience, says a recent study. A full 68% of respondents thought the digital features of business banking were lagging behind those for retail customers. Here’s how your CFI can take another look at the experience you offer, from a different perspective.
Jul 25, 2023
For small businesses that don’t need a loan, mobile banking is one of the most valuable tools a CFI can provide. It lets customers bank where they want, whenever they want. In addition to providing customer convenience, mobile banking can also help your institution to increase loans and deposits, and sell other business services.
Jul 18, 2023
According to the most recent banking survey from the National Federation of Independent Businesses, small organizations prefer to bank with small and regional banks. They also rank customer service as the most important factor when choosing a bank. We summarize the key findings and explore the opportunities for CFIs.