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BID Newsletters
Oct 17, 2023
When we think about credit card rates and perks, we tend to think of retail consumers, but credit cards are a vital tool for small businesses as well. We review the benefits of business credit cards and how those benefits can be used to entice businesses to apply.
Jun 7, 2023
Pay by bank, a service that allows consumers to log into their bank accounts during an online purchase rather than entering a credit card, will debut as a new efficient payment method this year at online US retailers. While the service is more secure and eliminates the need for retailers to store consumer credit card data, it also means no fee revenue for credit card issuers.
Jan 25, 2023
CFIs that want to issue credit cards have a new alternative to the agent bank model and the cost of investing in their own credit card-issuing system. They can leverage CCaaS fintechs. CFIs get more income and control — customers get broader product offerings and a more digital experience. We explore this option more.
Sep 12, 2022
Online gaming platforms have become extremely popular in recent years, with 76% of children under 18 playing regularly and connecting their parents’ credit cards and bank cards to their gaming accounts. Financial education about the risks of online gaming payments can add value for young and older customers alike.
Jul 19, 2022
The global microchip shortage is now anticipated to continue longer than expected, possibly throughout 2024. This translates into community financial institutions feeling the impact of this shortage in bank card and credit cards.
Mar 13, 2024
The gig economy is a fast-growing sector that CFIs cannot afford to ignore. We discuss some of the primary ways in which institutions can ensure they meet the needs of these self-employed customers.
Feb 28, 2024
The decision to convert to a new core banking system is a monumental one. There are many reasons to make the leap so that your institution can continue to grow, though a “rip and replace” may not always be the right option. Determining whether an upgrade to your existing system could save you money, and may buy you time for even more evolved systems to come to market.
Feb 15, 2024
As expectations for personalized financial services grow, CFIs have an opportunity to peg relevant messaging to life and business events. Institutions can use starting key milestone triggers for marketing activity in near real time. We review some examples of what major triggers could be for both consumers and business customers as well as what types of products and services to market to that customer in response.
Jan 23, 2024
A new study from Capgemini shows that business customers are increasingly in need of help with cash management. We discuss the biggest cash flow challenges for businesses and what solutions CFIs can offer those customers.
Oct 10, 2023
More than half of tech executives say the chip shortage should be over early next year; some say it has already waned. We review the microchip shortage’s impact on financial institutions and how quickly the changes are expected.
Sep 14, 2023
Biometrics-based payments are growing, accelerated by consumers’ preference for contactless payments. Some institutions, as well as Mastercard and Visa, are now piloting such programs — and CFIs can take advantage of this opportunity. We review the benefits and privacy concerns.
Sep 13, 2023
Some of your commercial customers may struggle to manage their expenses and other bookkeeping duties, but you can help them with these tasks and offer more value. We highlight three examples of how some FIs are doing just that.
Aug 15, 2023
With many small businesses looking to improve their ESG credentials, CFIs have an opportunity to position themselves as a trusted sustainability partner by offering financing, tools and expertise. At the same time, they can boost their ability to attract and retain small business customers. We detail five ways CFIs can accomplish both goals.
Aug 3, 2023
The CFPB has finalized a data collection rule for lenders that extend credit to small businesses. The regulations aim to find patterns in small business lending that enhance CRA initiatives and make lending practices more equitable. However, trade groups like the ICBA and the CUNA have concerns that the additional burdens of compliance could impede CFIs’ ability to make as many loans as they do. We explain what CFIs should be aware of as this issue unfolds.
Jul 18, 2023
According to the most recent banking survey from the National Federation of Independent Businesses, small organizations prefer to bank with small and regional banks. They also rank customer service as the most important factor when choosing a bank. We summarize the key findings and explore the opportunities for CFIs.
Jul 6, 2023
Should your CFI consider acquiring a struggling fintech? As many promising fintechs run up against financial woes and find their stocks underperforming, a number of institutions are looking at the M&A opportunities this situation presents. Here’s what you should know about the risks and benefits of acquiring fintechs and how to determine the prospects of individual fintechs.
Feb 2, 2023
Businesses in practically every industry today are personalizing their messaging to their customers. However, personalization efforts in the financial services industry are lagging behind those in other industries. CFIs can reap a number of benefits by creating more personalized experiences for customers.
Jan 30, 2023
Economic forecasts for 2023 include a soft landing, stagflation, and recession. No matter which proves to be accurate, CFIs should prepare for the worst by assessing and taking steps to effectively manage risk.
Jan 18, 2023
While many daily tasks are beginning to resemble pre-Covid life, some habits picked up during the pandemic are likely to continue, including the use and expectations of contactless digital payments. We explore how to embrace this perpetual payment trend as it continues into 2023.
Jan 11, 2023
Challenging economic conditions coupled with the boom in embedded finance mean that BaaS is an attractive opportunity for CFIs seeking growth. We look at the BaaS market, various key success factors, and how some CFIs are capitalizing on this opportunity.