WALNUT CREEK, Calif. — September 5, 2018 — PCBB, a leading bankers’ bank serving community-based financial institutions (FI’s) across the entire U.S., announced that it reached an important milestone by serving 150 financial institutions with its Canadian cash letter imaging product. These customers benefit greatly from this digital innovation, as it provides increased operational efficiency and faster fraud notification, at no additional cost.
Eighty-two percent of FI’s surveyed by PCBB in 2017 had cost management as a priority. Knowing this and listening to its customers’ needs, PCBB expedited the roll-out of its Canadian cash letter digital imaging in December of 2017 and has seen a tremendous response. With this positive reaction, it continues to develop enhancements for this digital check processing service. As PCBB drives its digital transformation, it is able to provide many important technological product advancements to its customers.
“Digital Canadian check processing provides our customers with the operational efficiency they crave at no extra cost. Our customers can receive provisional credit within 24 hours for their Canadian items, instead of up to 7 days with paper processing. They can process Canadian checks more easily, which means less time spent on administrative tasks and more time spent on important business. We continuously strive to help our customers reach their goals and we are happy to provide this product to facilitate that,” adds Allen Sztukowski, Senior Vice President of Operations at PCBB.
Canadian cash letter imaging not only provides operational efficiency and faster fraud notification, but also helps community financial institutions defend and grow their customer base. Further, banks can be assured that there is no middleman as PCBB has developed this technology and provides it directly to its customers.
“Our Canadian cash letter digital imaging is a product that community-based financial institutions have needed, as their business customers expand into Canada. PCBB is able to provide an innovative product and support our customers with their ongoing international needs,” states Patricio Morillo, Senior Vice President of International Services at PCBB.
To learn about PCBB’s foreign wires and foreign cash letter solution, including Canadian cash letter imaging, join the upcoming webinar, Navigating the Global Needs of Your Customers on September 20th.
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